Privacy Policy

1. Introduction

Welcome to Jobitra ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

This policy also applies to our official Android application, which securely loads our web-based services for your convenience.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Information You Provide Directly

• Account Information: When you create an account, we collect your username, email address, and a hashed version of your password.
• User Content: We collect the information you provide when you build your portfolios and resumes, such as your work history, skills, projects, and personal details.
• Payment Information: When you subscribe to a premium plan, we use a third-party payment processor (Razorpay) to handle payments securely. We do not store or access your full credit card or bank information.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, and the contents of the message.

Information We Collect Automatically

• Usage Data: We automatically collect information about how you interact with our service, such as the pages you visit and features you use.
• Device and Log Data: We collect information from your device, including your IP address, browser type, and operating system.
• Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Mobile App Permissions

When you use our Android application, we may request limited access to certain features of your device. This section explains the permissions our app requests and why:

• Post Notifications: We request this permission to show you a notification when your file download has successfully completed. This provides you with clear feedback that your resume or document is ready.
• Storage (Write Access): On older Android versions (Android 9 and below), we request storage access. This is used solely to save files you choose to download from our service to your device's download folder.

These permissions are used only for their intended, specific purposes and are never used to access or collect your personal data without your explicit consent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services.
• Process your transactions and manage your subscriptions.
• Improve, personalize, and expand our services.
• Communicate with you for customer service, updates, and marketing purposes.
• Ensure the security of our platform and prevent fraud.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with third parties in the following situations:

• Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and hosting services.
• Razorpay Payments: All financial transactions are processed through Razorpay. Razorpay may collect and process payment data in accordance with its own privacy policy. We do not store or have access to complete payment details.
• Legal Compliance: We may disclose your information where we are legally required to do so.

5. Data Security

We use a combination of technical and administrative controls to maintain the security of your data. While we are committed to protecting your personal information, no security measures are perfect, and we cannot guarantee absolute security.

6. Your Data Rights

You have the right to access, update, or delete the information we have on you. To exercise these rights, please contact us at our support email. We will respond to your request in accordance with applicable laws.

7. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting this new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at: support@jobitra.com